Inside Sales & Sales Support Specialist

hybrid
Toronto, Ontario, Canada .
full-time . January 2, 2026

Description

Bold ideas need dependable infrastructure and people who can build and maintain it.

At Qu, we run sovereign, in-country infrastructure, data centres, cloud, and managed services, so Canada’s builders and innovators can move fast without trading away control. Your work will help keep data close to home, accelerate teams, and scale growth for the builders and dreamers who rely on us.

We’re building for decades, backed by InfraRed Capital Partners and Sun Life. We’re small by design, 120 people, so your voice carries and your impact shows. You’ll work on real problems that matter: to take the routine and the complex off our customers’ plates so they can focus on what they need to grow.

If you want your best work to power someone else’s moonshot, this is your place. Quiet power, built for the builders and the dreamers. We’re Qu.

About the role

This role is a new opportunity within the team. It is a hands-on inside sales role focused on supporting inbound leads, outbound prospecting, and active sales opportunities. You’ll work directly with Account Executives and sales leadership to keep deals moving, follow up with prospects, and ensure nothing falls through the cracks. If you enjoy talking to customers, juggling multiple conversations, and being close to the action in a sales team, this role is for you.

Key Responsibilities:

Inbound & Outbound Sales Support

Respond to inbound leads and qualification requests
Conduct initial discovery calls and needs assessments
Support outbound prospecting and follow-up campaigns
Re-engage stalled or inactive opportunities
Book meetings for Account Executives and technical teams

Pipeline & Opportunity Support

Assist with opportunity progression and next-step coordination
Help prepare customer-facing materials, quotes, and proposals
Track deal activity and ensure timely follow-ups
Maintain accurate pipeline notes in the CRM

Customer & Partner Interaction

Act as a consistent point of contact for prospects during early sales stages
Coordinate demos, site tours, and technical discussions
Support renewals, expansions, and upsell conversations

Experience / Qualifications:

2–5 years experience in inside sales, BDR, sales support, or customer-facing roles
Comfort engaging customers by phone, email, and LinkedIn
Strong follow-up discipline and attention to detail
Ability to manage multiple deals and conversations at once
Interest or experience in technology, cloud, data centres, or infrastructure
CRM experience (Salesforce or similar) is an asset

At Qu, we are committed to building an inclusive, equitable, and accessible workplace where all employees feel respected and supported. We welcome applications from people of all backgrounds.

We are also committed to providing accommodation throughout the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs, in accordance with applicable human rights and accessibility legislation.

Compensation

$65,000.00 - $75,000.00 per year

Know someone who would be a perfect fit? Let them know!